Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi @jeremystyl3 To confirm did your pre-order the deluxe edition?
If so can you try the following?
- Check for other applications that may be limiting EA App or Game performance
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
2 years ago
Cleared my cache and now the game won’t open, thanks
- EA_Illium2 years ago
EA Staff (Retired)
To confirm do you own the digital edition and was it purchased via Amazon as well?
Wanting to see how many people may be running into the issue @jeremystyl3 mentioned.
Thanks!