Forum Discussion
Product: EA SPORTS PGA TOUR
Platform:Steam-PC
Summarize your bug Never received pre-ordered steam code after the count down.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Talk to Amazon's digital department and Steam?
What happens when the bug occurs? I didn't get early access or any of the pre-order goodies.
What do you expect to see? My original EA Sports PGA Tour Deluxe PC steam code pre-order instate with all the pre-order stuff I was supposed to get.
I have all my email receipts to show I bought on EA Sports PGA Tour Deluxe PC Steam version on March, 27th and the email from amazon on April, 4th say my contents was ready to download but no email or Steam code on Amazons site.
Every time I try entering the code it keeps saying "this code wasn't found".
Can I please get some help? I have tried re-typing it many times and still nothing.
- EA_Illium3 years ago
EA Staff (Retired)
Hi @Peleki28 To confirm did you purchase a digital copy via Amazon?
If you are receiving an error when trying to redeem your pre-order or game code, please follow the steps in our Help Article: How to redeem your product and promo codes (Based on your platform)
If you continue running into an issue with redeeming the code please reach out to amazon support for further assistance.
Thanks!
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