Forum Discussion
Product: EA SPORTS PGA TOUR
Platform:Steam-PC
Summarize your bug Never received pre-ordered steam code after the count down.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Talk to Amazon's digital department and Steam?
What happens when the bug occurs? I didn't get early access or any of the pre-order goodies.
What do you expect to see? My original EA Sports PGA Tour Deluxe PC steam code pre-order instate with all the pre-order stuff I was supposed to get.
I have all my email receipts to show I bought on EA Sports PGA Tour Deluxe PC Steam version on March, 27th and the email from amazon on April, 4th say my contents was ready to download but no email or Steam code on Amazons site.
i preordered a disk version of PGA tour road to the masters and the code i received for my preorder content was invalid any suggestions on how i can get my preorder rewards
- EA_Illium2 years ago
EA Staff (Retired)
Hi @gabesawy3r where did you purchase it from?
- 2 years ago
Gamestop
- 2 years ago
but i just called customer service and they gave me another code and it was still invalid
- 2 years ago@EA_Illium I purchased from Best Buy and they claim they didn't have any codes to give for preorder bonus content. They've said that I need to take this up with EA now. I need help, please!
- 2 years ago
I also purchased from GameStop, and customer service sent me a code today. I tried redeeming the code on the EA store (invalid) as well as the Store app on Xbox (as they said I should). I wasn't able to redeem it.
- 2 years ago
I ordered from Amazon. Code was invalid when I went to input it on xbox.
- 2 years ago
I also purchased a physical series x disc through Amazon. The pre-order code I received via email returns a "not working" message whether I try to enter it via console or web browser