PGA Tour - Not receiving rewards, Rewards missing, Rewards tab gone.

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug I am completing challenges and completing quests, for instance, I won the masters and finished 13 under through 4 rounds. It went into a playoff and the final screen said I only went 1 under and even though I won only got xp for the playoff holes, not the entire round, and didn't get rewarded for finishing 9 under or better. Also, the quests are saying completed and rewards are saying they have been collected, but I haven't collected anything and the reward screen isn't even available. How is this even possible..
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? How should I be the one answering this question? Ask your developers.
What happens when the bug occurs? I can't collect rewards in my account.
What do you expect to see? I expect to see more coins in my account and the full challenge to be completed. And some sort of compensation for all of these issues.

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I am completing challenges and completing quests, for instance, I won the masters and finished 13 under through 4 rounds. It went into a playoff and the final screen said I only went 1 under and even though I won only got xp for the playoff holes, not the entire round, and didn't get rewarded for finishing 9 under or better. Also, the quests are saying completed and rewards are saying they have been collected, but I haven't collected anything and the reward screen isn't even available. How is this even possible.. this game was working no more than a day ago. I finished the Nike challenge and it took me the better part of two hours for nothing. Finished the masters for nothing. I need some sort of reimbursement. This game is 70 bucks and I've spent my own money on in-game stuff, for the game to be this broke is unacceptable.