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DCHessel's avatar
2 years ago
Solved

PGA Tour PS5 - Audio settings not saving

Product: EA SPORTS PGA TOUR Platform:PlayStation 5 Summarize your bug Audio changes under settings are not saved. You have to reset your choices with every return to the game. How often does the ...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    *** Marking as Solution for Visibility ***


    Hey Everyone, 

    Thanks for taking a moment to share your experience with PGA Tour. If you are still running into issues with the PS5 not saving audio settings for PGA Tour try the following steps. 

    Spoiler
    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database

    If you continue running into issues and have not yet please let us know the following:

    Platform:

    PSN ID/Xbox GT:

    Region:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    Please share any steps you've tried to far to resolve the issue:

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag

     

    Cheers!

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