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LarzLaker's avatar
LarzLaker
3 years ago

PGA Tour PS5 - Local multiplayer controllers randomly change

Product: EA SPORTS PGA TOUR Platform:PlayStation 5 Summarize your bug When playing a local multiplayer stroke game with 2 controllers and using 2 tour pros, the controllers switched which player w...
ea sports pga tour
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi Everyone, 

Would it be possible to get additional information on this?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag

 

Also, if you have not try the following steps depending on your platform:

 

Xbox

Spoiler
  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 

PlayStation

Spoiler
  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Entering Safe Mode and Rebuild your PS database

PC

Spoiler

 

Cheers!

TotalBearFeet's avatar
TotalBearFeet
3 years ago

PS5 user.

I see the issue atleast 4 times in any round. Player 1 is set up to use controller 1, player 2 set up on controller 2. Game will start players using correct controller. Then say, on tee off the player will go to play the shot and their character is unresponsive to any button press on their controller. If the player then goes to use the other controller they are able to play their shot. This can then continue for some shots then will revert back to correct controller. This has been witnessed by both players throughout the round. 

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