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Washwanderer502's avatar
Washwanderer502
Seasoned Newcomer
4 months ago

PGA Tour

Purchased game has been deleted. 
bug
TokraJafa's avatar
TokraJafa
New Novice
4 months ago

Hmm, I did that and got zero help with my issue.  

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
4 months ago

Unfortunately, we can't check your account or purchases here in the EA Forums. The EA Help team is better equipped to assist you with account and billing-related issues. What happens when you try contacting them? Did you manage to contact them via chat? 

  • TokraJafa's avatar
    TokraJafa
    New Novice
    4 months ago

    Long story short I was told to get in line (paraphrasing) and it's been a week with no response or resolution to my issue

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      4 months ago

      In this case, I'd suggest contacting them via chat. When filling out the form, please select "Update EA Account" as the topic, and you should get the option to start a chat. 

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