Poor server connection
I've been playing online now for 7 weeks. At "least" 20 times a day the server connection will cut off, and a message appears saying its the user's connection. How is this possible that it's "every s...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerIt makes sense this would happen on a wireless connection, but you should be a lot more stable when wired. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Also I have done everything you guys have suggests. The problem is not on my end
- EA_Aljo
Since you've gone through all the troubleshooting, the best I can do is pass on the report for you. If I have any news on this, I'll let you know.
I appreciate you took the time to respond, and I'm not having a go at you personally.
I'm just annoyed that EA is so flippant about the issues. Expensive console, expensive game, wifi bill, PlayStation subscription fee, then buying expensive in game tickets to get the full experience, only for there to be continuous server problems. Also losing umpteen amounts of coins and tokens that we played hard or payed for, and not to be reimbursed.
Enjoy the rest of your day, and thanks for responding.
- EA_Aljo
I definitely understand how frustrating this can be. I wish I could have been more help. Have a good rest of your day as well.
