Forum Discussion
EA_cuervo
Community Manager
2 months agoThanks for your reply.
Since this issue occurs only when a specific player joins the lobby, it's worth trying some connection troubleshooting steps for that player. Please take a look at the following article, as it has some steps that might help resolve the issue:
https://help.ea.com/en/articles/technical-issues/problems-connecting-online/
Let us know how that goes.
EA_cuervo
Community Manager
1 month agoHi there, I'm just checking to see whether the affected player was able to complete these steps and whether you're still experiencing the issue.
Let us know if you still need any help.