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2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hi @4a419c6e80ad7392 

    Would it be possible to get more information on this?

     

    • Platform (or client):
    • EA ID (PSN ID/Gamertag):
    • Are you getting an error message?
    • Does this happen to any other account on the device?
    • What type of network are you using? (Wired, Wireless, Hotspot)
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

  • Oilers31's avatar
    Oilers31
    1 year ago

    Uninstall and reinstall the game. Worked for me on XBOX Series X

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