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EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Can't play online

Hi @Krisg84 Are you getting a specific error message? Which game modes and courses do you notice this in? 

Also, when you have a moment can we try the following steps?

  • EA App's Cache (Top Left Menu > Help > App Recovery) 
  • Repair/Verify your game based on which client you are launching from
    • EA App - Repair (My Collection > Tile Dots > Repair)
    • EGS - Repair (Library > Tile dots > Manage > Verify)
    • Steam - Verify in your library
  • Run the System File Checker tool then Check for Windows and GPU updates  
  • Check for other applications that may be limiting EA App or Game performance
  • Connection and Advance Connection Guides 
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
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