EA_Illium
EA Staff (Retired)
2 years agoRe: Can't play online
Hi @Krisg84 Are you getting a specific error message? Which game modes and courses do you notice this in?
Also, when you have a moment can we try the following steps?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)