Re: Error Code 5 (PC)

Hi @Hazbless @dodicetinkaya To confirm have you tried the steps I posted above?

If so would it be possible to get the following info?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag and an EA App Error Report ID (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!

Platform: PC

Region: EU

Are you getting an error message?: Yes, I get an error message, with the error code 5 after I try to accept the terms and conditions and when I try to make any changes.

Date this issue started (is it still happening?)?: Started yesterday when I installed the game again after resetting my windows install, still happening today.

Is anything else happening?: Not really, just that I cant save any changes made to the settings and cant start the carreer mode.

Please share any steps you've tried to far to resolve the issue: I have 1. Repaired the game 2. Reinstalled the game 3. Tried all the solutions from the other threads that said the issue could be fixed by turning off tooltips, without any success 4. Added the game to my antivirus exceptions so antivirus should not cause any issues

If possible, share a Screenshot or Clip: I attached a screenshot of the error

If on PC, please share a DxDiag and an EA App Error Report ID (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers): attached dxgiag to my message

Are you stil hvanig  problems with the error code if I my ask you. because i'm having the same problem as you 

Product: EA SPORTS PGA TOUR
Platform:PC
Summarize your bug Yes, I get an error message, with the error code 5 after I try to accept the terms and conditions and when I try to make any changes.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the game, do anything that would need to save data on disk.
What happens when the bug occurs? Popup comes up saying there has been an issue with saving data
What do you expect to see? No popup, data saved correctly on disk

‌

Things I have tried so far:

Relaunching the game

Repairing the game through the EA app

Reinstalling the game

Deleting the "PGA TOUR" folder in my documents folder

Adding all the relevant folders to be excluded from my antivirus

Disabling antivirus completely

Yes, havent found a fix.

no I just the EA app and the game

Im also having the same issue. constantly popping up error code 5. I can only play quick play because im not allowed when going in to carreer mode

HI @Eythoreli1999 Would it be possible to get a DxDiag?

How possible, even with a 40GB update it's not even fixed? An ''error code 5'' is spamming me. I uninstalled twice. I ''repaired'' I don't know how many times. I've tried on other device. 60 euros... I'm really sorry I love EA sports games but wow, 2 months like that 

Yes i did evrything, changed of device, uninstalled, repaired, and i still spammed of error code 5 about savings errors

Hi @theopruvot51 Thanks for the update, Would it be possible to try the following?

• Restart your device in Clean Boot mode, then just try running the client and game
• Try a new user or admin account

If the issue continues would it be possible to get the following?

DxDiag and an EA app Error ID

Thanks!

I've already did it and still not working 

Same here, tried all suggested, nothing works.

EA you have to come up with a solution, game expensive enough.

Oh the irony, your error reporter in EA app has not been working for weeks now.