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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Graphic problem on PS5 with Performance mode

HI @TiBambooRoux 

Thanks for letting us know what you are running into. If possible can we try the following and check if this continues?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Entering Safe Mode and Rebuild your PS database

Cheers!

4 Replies

  • TiBambooRoux's avatar
    TiBambooRoux
    2 years ago

    Hi, unfortunetly, after all this step, i have the same issu.

    The graphic is still pixelized a lot and some things like, club, courses, green is twinkles a lot.

    On Xbox i don't have this issue. Only with PS5

  • TiBambooRoux's avatar
    TiBambooRoux
    2 years ago

    @EA_Illium Hi, nothing happen with the update last week and with a hotfix this morning, i can't play this game always the same problem. On xbox no probleme at all in performance mode, only on ps5. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @TiBambooRoux, Thanks for the update! Would it be possible to get a video of how it looks we can pass on to the team?

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