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Re: Incorrect scoring Average (-2147483648)

Bumping this post as I've added screenshot to my original reply.

8 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @Maverick_Q4L COuld we get additional information?

    Platform:

    PSN ID/Xbox GT:

    Region:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    Please share any steps you've tried to far to resolve the issue:

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag

     

    Cheers!

  • Yes I'm still experiencing this issue.

    Platform: Playstation 5

    PSN ID/Xbox GT:  Maverick_Q4L

    Region: Indiana, USA

    Are you getting an error message?  It's not an error message.  It's an incorrect number listed as my "scoring average" in "season progress"

    Date this issue started (is it still happening?)?  It's been a few weeks now.

    Is anything else happening?  No.

    Please share any steps you've tried to far to resolve the issue:  There's nothing to do.

    If possible, share a Screenshot or Clip...  Shared earlier

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @insertfablehere When you have a moment can you try the following steps?

    Spoiler
    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 
  • Yep, still experiencing it and followed the steps outlined but no change. Still -2147483648

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