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MrAspectsTTV's avatar
MrAspectsTTV
3 years ago

Re: Too Many Computers have Accessed...

I have this issue with Jedi Survivor - the game crashing seems to trigger a new count even though it's the same computer and the same hardware.  Waiting 24 hours is not a solution, it's a workaround to the problem that your software is not doing it's job properly and incorrectly counting the number of installations!

Can you please update with how this can be reset, when a fix will be forthcoming, or how you will be compensating your customers for arbitrarily removing access to paid-for software for 24 hours - do I get a 24 hour credit back on my Play subscription for example?

2 Replies

  • SeeHisFace's avatar
    SeeHisFace
    3 years ago
    @MrAspectsTTV Almost the same issue, I have reinstalled my OS twice today and am getting the same error. Jedi Survivor was not working on my OS, crashing before even a splash screen, so I reinstalled Windows and yay it worked. I played for a few hours, and then later installed the rest of my apps etc again. I went to play again and it was crashing again before launch. So I reinstall Windows, intending to thoroughly debug what is cause the crash, and now I have this message, despite it being the same computer, so now I cannot play the game, or debug it, or reinstall any of my other apps.
  • dom_b_unit's avatar
    dom_b_unit
    Seasoned Newcomer
    2 years ago
    @MrAspectsTTV Same issue. Not even got to play the game yet. Had 5 crashes before it's even launched and now I can't even try for another 24 hours...

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