Re: Tournament leaderboards erased?

Think the problem is they also would have no record of who played what if the data was wiped like it was.

@wirenut48It's their responsibility and their liability. If they didn't want to worry about this, all they had to do was close tournaments until the glitch fixed and there would have been no problem.  Instead, they chose to let people lose hundreds of tickets and lots of gold for 2 full months.

@packattack04082Think about it when you figured out there was a problem you didn't stop playing. In stead of minimizing your loss you continued playing and loosing. 

@SlimDown57In order to stay in 1st place, you have to keep playing every tournament. You can't just stop playing for 2 months and let everyone pass you on the leaderboard. It wasn't my choice to let tournaments go while a glitch persisted. That was EA's choice alone. 

I also explicitly asked EA for advice on how to proceed while the glitch was going on (several times actually) and @EA_Illium provided no response other than to say that the issue was passed on to the development team.  The entire situation could have been avoided but no one cared to do the smart and ethical thing.  Now it's time to for EA to pay up.  Simple as that, case closed!

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@wirenut48 wrote:

Think the problem is they also would have no record of who played what if the data was wiped like it was.

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Every database transaction is logged separately. They know. They're just putting as little effort into placating people as they did into fixing it in the first place.

@EA_IlliumI'm still waiting for an official response for compensation for $400 worth of lost tickets during this 6 week glitch.  Please let us know when a statement will be issued. Thanks.

Are you hoping to get in game tickets or real money? I'm guessing you'd need to show proof of actual spending (or they'd know looking at their systems) if it was the second.