Re: Tournament Scores aren't Registering

I just lost 4,000 coins and 3 tickets when trying to complete tournaments. It took them then never took me to the next page to select my outfit/bag etc and start the tournament. Thought it froze so I tried again and it took more coins and didn’t advance my screen. There was over an hour left to compete in the challenges…

@CoachJV50 @packattack04082 

If you are still seeing this, please reply to our info request at the following thread, thanks.

https://answers.ea.com/t5/Technical-Issues/Weekly-tournaments-EATING-CREDITS/m-p/12754408#M4856

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug Not getting points online mode
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play online
What happens when the bug occurs? Not getting any points Games played not moving
What do you expect to see? Me going up leaderboard

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My rank and score points not moving 

Product: EA SPORTS PGA TOUR
Platform:Xbox Series X
Summarize your bug Some quest not updating like score -9 at players championship and park 6 hole stretch. Did both got neither checked off or rewards. Got -15 first round of players and 6 birdies and 5 FIR and no bogeys on Park 6 hole stretch and none of it registered. Oddly enough some challenges work and register and give me rewards and stars but sucks to do them and not know if they will work or not as they can be time consuming, and some are quite hard.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? My x box tag is Dark Element48
What happens when the bug occurs? I do the challenges and they don't register as done.
What do you expect to see? I do the challenges and they register as done (checked off) and I get rewards.

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Pictures of it:

Hi Everyone,

Thanks for letting us know what you are experiencing with PGA Tour. 

If you are still seeing issues with your Tournament score not tracking correctly please let us know the following 

- Which Tournament (s) are you trying to play?

- Is this an online Tournament or Career mode?

- Are you getting an error message?

- Do other challenges work normally?

- Have you tried restarting the game and re-entering?

Also, if you have not please also let us know the following...

Platform:

PSN ID/Xbox GT:

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

Cheers!

EA, again you arent paying out the right amount for each tier for a posted score, this is now THREE times just this week you havent paid me the right tier amount

position 9 is WORLD ranked, not elite ranked where you paid from me from

you need to fix this

Same problem man on a few different quest I can't get it to work tried a lot