Forum Discussion

TommyGDW's avatar
2 years ago

Save Error - There was an error while saving.

Platform: PC (Steam)

PSN ID/Xbox GT:

Region: Asia

Are you getting an error message? Yes

Date this issue started (is it still happening?)? 5/20/2023

Is anything else happening? I can't play the game at all, the Save Error message keeps popping up constantly. I can't progress anything, not even saving initial settings.

Please share any steps you've tried to far to resolve the issue:

I've tried deleting the game and reinstalling it.

This happened after I did a clean reset of my computer. Even installed new Windows.

Now the game is unplayable, I can't get past initial settings setup.

I'm assumming either it can't find a place to save/load the game from.

Maybe there's some saving problems due to the EA App and Steam.

I've attached the Save Error image, which in the back you can see the Initial Settings setup page, which I can't do because the game won't save.

If possible, share a Screenshot or Clip... DONE

If on PC, please share a DxDiag DONE

60 Replies

  • Yeah I’m still having the Error 23 problem when trying to start career mode. I can’t get past the USGA tour selection. I’m using the EA app on pc. 

  • Platform: PC

    Region: US

    Are you getting an error message? Error Code 23

    Date this issue started (is it still happening?)? 8/15

    Is anything else happening? Only error code 23

    Please share any steps you've tried to far to resolve the issue: Tried reinstall, tried accesibility fix but neither works.  There is some code in the game that is messed up that you guys haven't been able to find.

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

  • Deleting the PGA Tour folder in C:\Users\USERNAME\Documents while the game was open fixed the saving issue. I still lost all my career progress as my old file is corrupt but my created golfer remains intact and I can start Career over.

    Thanks for the tip @MayconQ .

  • Upgrayedd5633's avatar
    Upgrayedd5633
    2 years ago

    Yep, delete My Documents\PGA Tour folder with the game up and running. No more error. Career progress is lost but strangely my Sponsor Challenge progress is saved. Thanks. 

  • xxToBad4Youxx's avatar
    xxToBad4Youxx
    2 years ago

    3 Accounts with error code 23

    Tell me EA, can you fix the problem?
    Or should we send a developer over?

    Or should I start again from the beginning with the fear that at level 30 you will enter eroor code 23 again?

    The game has been on the market since April and is disappointingly poorly supported.

    Do not put us off but take care of support otherwise the paying customers will jump off

  • Same here I followed the steps and I still have the same problem; the game is useless because it won't allow me into the career page it keeps giving an error 5. Can someone please assist?

  • I'm encountering the specified TeraBox MOD error upon initiating the game, and upon selecting retry or continue, it consistently reappears, rendering the game unplayable.

    I've attempted the following troubleshooting steps:

    1. Repaired the game through the EA app.
    2. Repaired Microsoft Visual C++.
    3. Rebooted the system.
    4. Launched the EA Sports PGA Tour game and the EA app as an administrator.
    5. Allowed both PGA Tour and EA apps through my antivirus.
    6. Disabled the antivirus entirely.

    Unfortunately, none of these measures, including addressing the "Terabox Mod" issue, have resolved the error. Has anyone else faced a similar situation and discovered a solution?

  • This problem has been going on for just about a year it seems?  I'm on Xbox, same error

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey Everyone, 

    This thread has gotten a bit old, and the team has released a few patches since it started. 

    To help keep the forums more organized, I will be closing this thread. 

    If you are still running into the error code 5 when playing EA Sports PGA Tour, please post the requested information in our thread here

    Thanks!