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paddyjk19's avatar
2 years ago
Solved

Too Many Computers have Accessed...

I'm on Stem but also have EA Play Pro - bought the Deluxe version of the game on Steam but want to use the 10 hour trial for even earlier access.

Started trial fine and after two holes it crashed and now I gte the message "Too many computers have accessed this accounts version of EA Sports PGA Tour (Trial) recently. Please try again later"

I've only got one PC and I've got 2 step verification on my EA and Steam accounts with alternative email for both. This game hasn't been accessed by another computer so why am I being locked out?

Thanks

  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @BandicootTrait 

    There are a few things that can trigger this message to come up, for more information you can check out our Help Article: Download and Play your games

    If you get a message that says: Too many computers have accessed this account’s version of [game name] recently. Please try again later.

    This is because you can only install your game on up to five computers per 24-hour period, as mentioned in our Terms of Service.

    Here are some things that can count as a new computer:

    1. using a different computer
    2. changing the hardware in your current computer
    3. using a virtual machine
    4. using a cloud gaming service.

    It can take up to 24 hours for you to be able to relaunch the game. If you're getting the error after 24 hours, let us know so we can help.

    Thanks!

29 Replies

  • Same here this game is a joke it's meant to give you joy not constant headaches, I can't believe I paid money for this absolute joke software that crashes then says your license isnt activated followed by too many PC's when its only ever been installed on one PC

  • Yea this is complete bs. Madden 25 comes out, it plays sooooo bad. I read up to reinstall the game to try to fix. Get this error. Absolute trash that I see all these streamers have not 1 problem and I don’t have a completely out of date pc and can’t do anything. Plays Elden ring completely fine. Plays dd2 completely fine. Plays every single thing other than this madden completely fine. I’m so disappointed in my purchase man. 

  • tbleach's avatar
    tbleach
    7 months ago

    Worthless EA - I reached out to chat support who said to reinstall the game and THEN do nothing for 24 hours and then I'should' be able to access the content I paid for. I purchased the game 4 hours ago, and had an issue with my game controller, so installed it on a different PC, and instantly got the 'accessed by too many computers" message, and then going back to my main PC, can no longer get in for the same reason. It says to "try again later" - but we're being told to wait 24 hours? and looking through commentns, some people are going on 2-3 days? what kind of BS is this? and the 'official' EA rep here says it happenns if install it on 5 differentn computers within 24 hours, and none of us have done that! honestly, who installs it on 5 diff PC's anyway, and if so, it's our product that we purchased so WTF does EA care how many times we install it.

    I haven't bought an EA game in a long time and now I remember why, lets just hope the refund gets processed faster than 1-2 weeks it sounds like. They will surely take our money instantly, and then when their crap product doesn't work, take their sweet time getting us refunded. How is this company even still in business.

  • Wildesie's avatar
    Wildesie
    Seasoned Ace
    7 months ago

    They're in business by making lots of money on consoles games, certainly not with a few thousands sales for PC. That's why they stopped making TW for PC in the first place. EA is boasting over 5 millions users after the first week of their new College Football game and they didn't make the same mistake as with this game, they didn't even bother to make the game for PC. And if they ever make another golf game, I'm pretty sure they won't make it for PC. Not worth the headaches.

  • Katybee_1313's avatar
    Katybee_1313
    Seasoned Ace
    7 months ago

    I agree, making the game for PC was an epic fail. If EA ever decide to make a new game, I can't see them wasting their time on PC again. College Football 25 is a great example, TW13, TW14 and EA Rory were not for PC either.

  • dom_b_unit's avatar
    dom_b_unit
    6 months ago
    @MrAspectsTTV Same issue. Not even got to play the game yet. Had 5 crashes before it's even launched and now I can't even try for another 24 hours...
  • facing same issue even after waiting 24 hours.Is it fixed for you or you got your refund?

  • what do you expect from ea, great games, but interface very poor, the ea app has a ton of bugs, like mine, it counted as new computers due to the app's own bug and i had to reinstall the game, and still need to wait for 24h, like what on earth!

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