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@packattack04082 wrote:@Katybee_1313Sorry I wasn't trying to ask you. I simply hit quick reply to the most recent post that I saw in this topic so that I could tag @EA_Illium. My question was directed at him since he works at EA. Never meant to be asking you. Sorry for the misunderstanding.
Thank you hon, it's all good. 🙂
this is still broken... why -EA- cant you fix this?!?
- 11 months ago
@EA_IlliumCan you please let us know what the team said when you passed this along over 1 month ago? We've been playing tournaments for 11 months without issues and now for over 30 days straight, there have been bugs and glitches that make scores disappear (sometimes multiple times per week on weekly and 4-5 times per season on the seasonal) I've personally lost over 250 tickets from having to re-play events and many people here on the boards are getting 'missed rank' rather than 'winner' on many of these events when they glitch like this. You've been made aware about this as evidenced by this topic with hundreds of posts and still haven't had any kind of resolution. People are losing REAL MONEY when they buy tickets and use them to play seasonal or weekly events only to have their scores erased on a daily basis. How is this ethical to keep tournaments going with this horrible glitch still occurring?
- 11 months ago
@packattack04082 wrote:many people here on the boards are getting 'missed rank' rather than 'winner' on many of these events when they glitch like this.
No rewards for the weekly tour (on pc) was a frustrating one. For most players that's an expensive entry wasted and a decent payout lost.
I guess the backend dev team defected to LIV and there's no intent to fix this one.
- 11 months ago@lolwhat1234 Tournaments were my favorite part of the game, but until this is completely fixed, they should be shut down. It's not worth having the issue persist for months and people continue to lose out on tickets as well as rewards. Sad to say, but they need to do the right thing and either fix it or close tournaments for the time being.
- 11 months ago
Four leaderboards lost today - a new record I think? Daily six, weekly arcade, weekly pro, seasonal pro.
- Mark_Miwurdz11 months agoSeasoned Ace
Came in to post this. Becoming ridiculous.
- 11 months ago@lolwhat1234 This is insane. @EA_Illium Can you provide and update on this? This bug started in the middle of last season when there was no game update. Seeing as this bug started without a game update, I assume it can be fixed on the EA server side of things without a game update as well. Please help up us out here.
- EA_Illium11 months ago
Community Manager
Hey @packattack04082
Currently I do not have an update to share, I have passed this on to the team to be aware of.
If I get any additional updates I will share them here for everyone.
Thanks!
- 11 months ago@EA_Illium Just so you know, people have already lost out on hundreds of tickets and hundreds of thousands of gold coins from this glitch, so it's pretty severe and hope that EA will compensate everyone affected when all is said and done. I appreciate you passing this along and responding, but it's been quite a while already since you first passed this information along and there hasn't been any acknowledgement from any EA social media accounts yet. Some kind of official statement from EA would be very much appreciated.
- 11 months ago
@EA_Illium who shall now be included in every post I make on this topic.
@packattack04082 @lolwhat1234 @Katybee_1313 @jack2k65 The 1k tournament going missing is very concerning as it means we are going further in the wrong direction. I had a schedule down and knew what your tournaments may go missing and was able to mitigated some of the damage caused by lost tickets. That is not the case now!
@packattack04082 you stated some numbers as far as lost tickets and coins. I want to make sur@EA_Illium knows that those numbers are per player and not the games community as a whole. The longer this issue continues the more of a liability it becomes on EAs end. Tickets can be purchased through micro transactions in game through the store. Those tickets have a real world monetary value 1 TICKET IS EQUAL TO $1. If total all the missed tickets from the 2k 9 hole tournaments plus the entry and single replay into events the last 1.5 months plus lost coin rewards that could have been used to purchase tickets we are looking at $250 ish per player. That's just a single replay considering many players replayed multiple times to have their scores show that $250 dollar number could be way higher. $250 x (your entire tournament player base)= do more than pass the information on. It's an oh $ hit moment we should do something ASAP!
Please feel free to correct me if my math is was off somewhere.
- -Roasted513-11 months agoSeasoned Ace
this is more than out of control, wasting coins/tickets to enter an event just have them both STOLEN! is unacceptable (this is where a "HOTFIX" comes in handy)
do you -EA- even care anymore?!? if not just say so, so the players know whats going on
- Mark_Miwurdz11 months agoSeasoned Ace
Didn't happen on weekly and seasonal today. Only played 4 hole daily yesterday, so not sure if it happened on other 3.
- 11 months ago
@Mark_MiwurdzThe 9 Hole Pro from yesterday glitched, so this continues to effect something nearly every single day.
@Midnght_Mrauder1Your logic is correct. Based on the prices of tickets in the microtransaction shop, I've easily lost out on the equivalent of 250-300$ at this point and it's getting worse by the day. I'm sure EA would never buy this logic though as they'd probably assume that no one would buy that amount of tickets with real money, but this is the bed that they made and they have to lay in it so to speak. - SlimDown5711 months agoSeasoned Ace@packattack04082 Sounds like they got a hook in micro transactions.
- 11 months ago
Starting the week off strong by losing the weekly arcade scores and then failing to sort them correctly:
- 11 months ago@lolwhat1234 I shot -25 on the weekly arcade on day 1 and now this is the 3rd time that I have to play it because my -25 was already wiped twice. Boy it sure is fun playing the same tournament 3 times just to keep your score in the leaderboard.
- 11 months ago
It's just part of the routine now.
Not sure why they're ranking the person with -14 so low in my screenshot. There are now a few more scores in the leaderboard since I posted that and they are currently placed below someone with -10. Unlucky.
- 11 months ago@lolwhat1234 That is strange. I've seen an out of place score before a few times. I actually saw a -5 in the daily a few days ago grouped with all of the -4s but I have no idea what causes that bug. I hope they get the proper reward, but I highly doubt it.
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