Tournament leaderboards erased?
Have any tournament leaderboards gone missing on other platforms? PC appears to have wiped out yesterday's Daily 9-hole and Weekly Arcade - all scores lost. I got my first ever Missed Rank because i...
Forum Discussion
@Katybee_1313 This might be the only way to get the attention of EA. If someone loses a significant amount of real money, maybe they'll finally either fix the issue or put a hold on tournaments until they fix it. I'm sick of waiting for them to address this.
@packattack04082 wrote:
@Katybee_1313This might be the only way to get the attention of EA. If someone loses a significant amount of real money, maybe they'll finally either fix the issue or put a hold on tournaments until they fix it. I'm sick of waiting for them to address this.
This will unlikely get their attention if the customer service rep is outsourced. When I made that complaint for the UFC 5 VC issue, I kept getting put to other reps instead until they said it was a Gamestop problem.
If you actually get a response from a representative from California, you might be able to get their attention. I had an issue after purchasing the Valentina Shevchenko emote from the UFC 5 store. In this case, an EA rep from California responded and quickly fixed the issue. Since that point, all items purchased from the UFC store became readily available.
This is a luck of the draw depending who responds to your issue.
It was bound to happen eventually - seasonal sim scores gone. Was holding my entries for that till the last day anyway but there were a good number of scores already on the leaderboard.
@lolwhat1234Same here. I wont try it til the end probably. On the Weekly Sim, there were over 60 entries on PS5 already with -16 I believe leading score, but now -8 is in 1st, lol. The seasonal sim already had probably 200+ entries and now they're all wiped.
twice now this week at least I haven't been paid for the 9 hole, once on the 6 hole so I've lost at least 5k coins and 25 tickets, great job ea getting on a "fix" for this
what are we, 6+ weeks on this now and not even a response from you (-EA-)
@-Roasted513- wrote:twice now this week at least I haven't been paid for the 9 hole, once on the 6 hole so I've lost at least 5k coins and 25 tickets, great job ea getting on a "fix" for this
what are we, 6+ weeks on this now and not even a response from you (-EA-)
The tournaments should be shut down at this point until they get fixed. To lose 5K coins and 25 tickets for six weeks of scores being wiped out similar to Thanos having all the infinity stones is totally unacceptable. Where is Iron Man when you need him…lol? This issue needs an Endgame and Fix. I am happy I am not playing this game and wasting money for tickets.
My scores are no longer showing for the Seasonal tournament on Pro and the Weekly tournament on Arcade. Amazing this is still going on with no comment or potential resolution in sight.
They should all be free to enter until it's fixed.
@Katybee_1313 wrote:They should all be free to enter until it's fixed.
That would even be better. At least no coins or tickets are wasted when scores and winnings are wiped out. If this was 6 weeks ago, it might have shown up on Update 11. Maybe that update can be renamed the Apocalyptic Update 11.
I'm not holding my breath, there's more chance EA totally abandoned the game like they did EA Rory than giving us compensation. There's not much money for them to be made with this game anymore.
- @Katybee_1313 What they did is wrong and I hope that they'll do the right thing. It costs them nothing to give back what was lost. Plus, they already lied last summer when they said they'd compensate for a tournament glitch that was taking people's money and then not allowing them to play the tournament. I'll post in here weekly until I get some kind of response if I have to.
FIrst of all and most importantly, it does appear this persistent two month old bug is fixed. Would be nice for EA rep here to tell us that officially, but communication from EA on this issue in particular has been to be kind- virtually non existent. As far as compensation, that would be a huge haul on their part, where would we not want their time spent on other fixes or more courses or legendary players etc...everyone was effected differently based on frequency of play in the tourneys, so personally, I don't care about that at this point, but I get why many would want that to happen.
- @jack2k65 It wouldn't be hard to give out 500 tickets and 250,000 gold to every player. It costs them 0$ to do that.
Think the problem is they also would have no record of who played what if the data was wiped like it was.
@wirenut48It's their responsibility and their liability. If they didn't want to worry about this, all they had to do was close tournaments until the glitch fixed and there would have been no problem. Instead, they chose to let people lose hundreds of tickets and lots of gold for 2 full months.
@packattack04082Think about it when you figured out there was a problem you didn't stop playing. In stead of minimizing your loss you continued playing and loosing.
@SlimDown57In order to stay in 1st place, you have to keep playing every tournament. You can't just stop playing for 2 months and let everyone pass you on the leaderboard. It wasn't my choice to let tournaments go while a glitch persisted. That was EA's choice alone.
I also explicitly asked EA for advice on how to proceed while the glitch was going on (several times actually) and @EA_Illium provided no response other than to say that the issue was passed on to the development team. The entire situation could have been avoided but no one cared to do the smart and ethical thing. Now it's time to for EA to pay up. Simple as that, case closed!
- @packattack04082 You let your Ego drag you down the rabbit hole. Have you read the EULA I'm sure EA have protected them self's.
- @SlimDown57 Playing the game competitively isn't an 'ego thing'. I'm sorry that you don't see things clearly, but I'm done talking with you about this issue. Best of luck to you.
@wirenut48 wrote:Think the problem is they also would have no record of who played what if the data was wiped like it was.
Every database transaction is logged separately. They know. They're just putting as little effort into placating people as they did into fixing it in the first place.
- @lolwhat1234 You are right. They definitely know and it's mind boggling to me that there are people in this topic who are actually defending EA in this situation. It's very telling to me that @EA_Illium said that he'd update this topic when he has information and even though the issue has been fixed for over a week, there still hasn't even been a post from him about it. Basically, if EA doesn't respond here,' the issue never happened' must be their philosophy.
@EA_IlliumI'm still waiting for an official response for compensation for $400 worth of lost tickets during this 6 week glitch. Please let us know when a statement will be issued. Thanks.
Are you hoping to get in game tickets or real money? I'm guessing you'd need to show proof of actual spending (or they'd know looking at their systems) if it was the second.
