Forum Discussion

3 years ago

'We couldn't launch your game' PGA Tour trial on EA app.

Cant launch this game. I have the game pass/EA play and went to install this 10 hour trial for the new PGA Tour: Road to the Masters game. I have installed it, and when I go to play it says 'We co...

ea sports pga tour

technical issues

EA_Illium

EA Staff (Retired)

3 years ago

Hi Everyone,

Can we try going through the following steps and check if this continues?

Check for other applications that may be limiting EA App or Game performance
EA App's Cache (Top Left Menu > Help > App Recovery)
Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

Run the System File Checker tool then Check for Windows and GPU updates
Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings