XP not awarded correctly at end of round

Product: EA SPORTS PGA TOUR
Platform:Xbox Series S
Summarize your bug The game won’t let me earn any more xp. I’m level 33 and it’s been stuck for the past 3 tournaments and I won all three of those tournaments. Quests also won’t register upon completion.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play a round
What happens when the bug occurs? I don’t get xp and can’t level up
What do you expect to see? Y’all fix it

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The game won’t let me gain anymore xp or complete quests.