Помощь с прогрессом

Hello. Today I updated to the current version of the game pvz 2. The update was installed, but the game started again. Progress was completely lost. I tried to restore the mail [edit: email address removed] and [edit: email address removed], but there was no old progress. There were two selections of the latest progress after the update, it took a little while to start and reset after the game. Progress has been lost over the years in this game. I ask you to help and be able to return. Thank you in advance.