A "Thank you" to EA Help.
On Monday evening my Sumsung tablet died.
I was on Reddit when the tablet reset itself. A couple of minutes later It then went off and became totally unresponsive, so I purchased a replacement on the Tuesday.
After all the rigmarole of setting up the new tablet, and the seemingly interminable downloading of updates, I finally got around to installing PvsZ2.
When I ran it, the first thing I did after the usual preliminary steps was tap the game-pad symbol to sync with Google Play Store.
It seemed like everything was okay. I had my GPS username appear, followed by the pane that lists my name and the email account associated with PvsZ2.
However, when I hit [Play], I was treated as a new player! No matter what I tried, nothing worked. I tried 'Force stopping', clearing the data, uninstalling and reinstalling. The ONLY thing I couldn't do was sync with my old tablet, because it's as dead as the Dodo.
I contacted EA Help. They replied in minutes, asking a few questions. I replied, and was happily surprised when, within the hour, I had a reply to say everything should be in place on the new tablet - which it was.
I know we often have go at EA Help, but this time they came up trumps in next to no time.
:eahigh_file: Guys!
