After switching to Iphone 11, the ads that appear have no X button or count down time. I'm unable to get out from the ads unless i restart PVZ2 again. Can't watch any ads to get rewards anymore without being freeze in. Anyone has any solution? Your kind input is greatly appreciated.

Not sure if it is the same ad but I have had a quick check on the cooking fever ad on my iphone and it seems to have a clear and defined x on the top right corner.EDIT mistypes

@b1jdrr5afwjh There was one day where all the ads i had was cooking fever which was broken (and it never was before) and so i got no rewards. But after that day, i haven't had any problems. I did clear cache and also clear the google ads section cause i was desperate. Not sure whether that will work for you or not.

I just did an ad for coins. It was a Best Fiends ad. Nice little 12 second ad that worked fine. But tho we complain about EA being pay to play, if you want a real definition of the concept, play Best Fiends. They've got God knows how many levels but once you get up past level 80, it will take you 2 days to upgrade enough to pass the next level by using F2P. I finally had enough and uninstalled the dang thing.

A similar problem also occurred to me. I didn't get an X button, so the only way to close the ad was by using the back button. I wasn't able to get any rewards for that, even when I tried staying on the ad for several minutes. To me, this happened out of the blue, I didn't switch or update devices in any way. Switching Wifi networks helped with my issue, but I know that's not an option for everybody.I have however been experiencing issues with the whole ads/rewards system for the past couple of weeks. There are some ads (Cooking Fever, Stack Ball, Block Puzzle) that are shown disproportionately more often than others, which never give me any rewards. It all started with Cooking fever but more and more ads seem to be broken. This is incredibly frustrating considering how heavily the game relies on the rewards. I end up with one add that is able to give me a reward approximately every 10 broken ads. That's just not ok.I have also reported this bug to the team directly some weeks ago but of course, the issue still hasn't been fixed.

@Perfume-shroom92 Today, the X button disappeared on me again. I tried your suggestions, got a single working ad after starting the game, and got another broken Cooking fever ad, with the X button missing. I think I forgot to mention that I've only had a problem with disappearing X buttons on Cooking fever ads. Unfortunately, right now, all I'm getting is the extra broken Cooking fever ad (and no other).Changing Wifi networks sadly didn't work this time...

Ads has no X mark to close off the ads

12 Replies

b1jdrr5afwjh
6 years ago
A similar problem also occurred to me. I didn't get an X button, so the only way to close the ad was by using the back button. I wasn't able to get any rewards for that, even when I tried staying on the ad for several minutes. To me, this happened out of the blue, I didn't switch or update devices in any way. Switching Wifi networks helped with my issue, but I know that's not an option for everybody.
I have however been experiencing issues with the whole ads/rewards system for the past couple of weeks. There are some ads (Cooking Fever, Stack Ball, Block Puzzle) that are shown disproportionately more often than others, which never give me any rewards. It all started with Cooking fever but more and more ads seem to be broken. This is incredibly frustrating considering how heavily the game relies on the rewards. I end up with one add that is able to give me a reward approximately every 10 broken ads. That's just not ok.
I have also reported this bug to the team directly some weeks ago but of course, the issue still hasn't been fixed.
Perfume-shroom9
6 years ago
@b1jdrr5afwjh There was one day where all the ads i had was cooking fever which was broken (and it never was before) and so i got no rewards. But after that day, i haven't had any problems. I did clear cache and also clear the google ads section cause i was desperate. Not sure whether that will work for you or not.
b1jdrr5afwjh
6 years ago
@Perfume-shroom92 Today, the X button disappeared on me again. I tried your suggestions, got a single working ad after starting the game, and got another broken Cooking fever ad, with the X button missing. I think I forgot to mention that I've only had a problem with disappearing X buttons on Cooking fever ads. Unfortunately, right now, all I'm getting is the extra broken Cooking fever ad (and no other).

Changing Wifi networks sadly didn't work this time...
MAGICDAVESHROOM
Legend
6 years ago
I saw that cooking fever ad and i had an incredibly faint x at the top right corner.
linuxPigPen
Seasoned Ace
6 years ago
I just signed up for Amazon Prime. All the ads I'm getting are for Audible. They're 12 second ads and work great. Amazon currently offers 1 month of Prime for free.
I Must remember to cancel before Dec 15.
😉
eieio_31310
Hero
6 years ago
@linuxPigPen wrote:
I just signed up for Amazon Prime. All the ads I'm getting are for Audible. They're 12 second ads and work great. Amazon currently offers 1 month of Prime for free.
I Must remember to cancel before Dec 15.
😉
Wow, that is good, most of the ads I am getting are 30 seconds with another 5 to count out, that is if I do not get a rotating circle (buffering) sign in between....
linuxPigPen
Seasoned Ace
6 years ago
@eieio_31310 I signed up just to get free shipping on my latest purchase - a steam cleaner of all things. But I also wanted to try Prime Video. I'd heard about Carnival Row and thought it might be interesting. (I was a fan of the HBO show Carnivale and it sounded like it might be sort of in the same vein.) I've tried watching the 1st episode 3 times now but just can't get into it. Magical creatures sashaying around Jack the Rippers London just doesn't do it for me.
b1jdrr5afwjh
6 years ago
@MAGICDAVESHROOM I've tried tapping along all edges and corners in case the X had just become invisible, but no such luck ☹️
eieio_31310
Hero
6 years ago
Not sure if it is the same ad but I have had a quick check on the cooking fever ad on my iphone and it seems to have a clear and defined x on the top right corner.
EDIT mistypes
li2wsrrtx96d
6 years ago
It has becoming so frustrating for me. Delete and reinstall used to work for me. Now it has becoming extremely difficult and seem like is only 50/50 chance that may or may not work. I hope that the support staff from ea can chime in and offer some solution.