Hi, i am gettiNgBthis weird issue while playing arena match. It is getting frozen during the play between 1- 2 minitue. So I have to restart the game again. But I am.loosingnthe Gauntlet every time when I face this issue. Please help me to resolve this issue. Otherwise no reason to continue.
Sounds like a game data corruption on your game. What game device are you playing on? is it IOS or Android?
This might be a good time to make a note or screenshot your player ID, get the 100 free gems by register your email with EA because you might need to re-install the game to clear this fault.
Note: Please DO NOT post your player ID on the open forum.
Sure. Let me try. Thanks
Same issue. It is not working. I am using android mobile.
We have quite a few forum members using Android devices and they have not experience the same issue so my guess is this might be make and model or setup specific. Have you try re-installing the game and see if the fault stays?
Yes. I have reinstalled the app.but still facing the issue.
Since you have reinstalled the game and fault remains, this suggests the game data corruption is not likely to be on your phone but at the server end when you linked up to play Arena matches. Maybe you can confirm if the practice matches are ok? (since practice matches can run locally without WiFi and mobile data) and if this is the case you will need to contact EA HELP CENTR for further assistance.
