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karlakay3262's avatar
4 years ago
Solved

Apple Mortar is missing from my plant inventory after spending gems on it

Spent 20 gems to get 20 seeds and Apple Mortar is no longer in my plant inventory. Has anyone else had this problem? What can I do?

  • @karlakay3262 

    Sometimes plants just disappear for no reason in your almanac, yet another bug they don't bother fixing.

    What you do is tap HELP at the bottom of the page and make out a missing content report.

    It would be helpful if you could provide proof that you had him with a screenshot.

    You will have to provide them with your player id number and as I'm sure you're a sensible person that knows how important that number is then you have it somewhere safe.

5 Replies

  • @karlakay3262 

    Sometimes plants just disappear for no reason in your almanac, yet another bug they don't bother fixing.

    What you do is tap HELP at the bottom of the page and make out a missing content report.

    It would be helpful if you could provide proof that you had him with a screenshot.

    You will have to provide them with your player id number and as I'm sure you're a sensible person that knows how important that number is then you have it somewhere safe.

  • karlakay3262's avatar
    karlakay3262
    4 years ago

    Unfortunately, I do not have a screenshot but I do know my player number. Thanks for the reply. 

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