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tung82vn's avatar
tung82vn
6 years ago
Solved

Can't log in via google play

When i log in to my google play, it said pvz 2 require gg service that are not available. And now i can't access to my old data
  • pegotico's avatar
    pegotico
    6 years ago

    OK!!! So I was able to solve the problem with google. It was really getting on my nerves as I was having the issue with 4 different games. It seems to be the google play service version that's having the problem. Even though I cleared all the data and try resetting all google play related apps problem was still there. So this is the version I had 20.06.16 (040408-296104215). I tried to uninstall updates but it wasn't possible and also the disable option was greyed out. You need to disable "find my device" to be able to make changes to google play services.

    Google "how to fix google play services won't update issue" for instructions...…

    After I uninstall updates, google play services was restore to version 17.4.55 (040400-248795830) which is working and syncing perfectly with all my games now. Obviously it will update to a newer version. I'm going to check if there is a newer version  to the original version I had that doesn't give me issues and will post back.

    Hope this helps!!!!!

jeffypop1978's avatar
jeffypop1978
6 years ago
@Perfume-shroom92 wrote:

@jeffypop1978  I am thinking you didn't sign your game via EA cloud? And only google play?

I think I used the cloud where you force sync the game??  I've tried my account before I login to my name then click the Google play icon and it brings up my player id and I click it and it's restored but I can't even get that far because of this Google play services not working error! am I missing something,? I fear I'm in trouble now I've seem to lost my screen shot with my player I'd!! it's the only one I use on this phone and pvz2 hopefully they did this and I can get restored  I'm so worried now lol

Perfume-shroom9's avatar
Perfume-shroom9
6 years ago
@jeffypop1978 You don't have to use cloud to force sync the game. Did you lose your progress? I mean i also use google play but if you don't do anything with it, you will still be able to play the game...

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