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@eieio_31310 wrote;I have now opened a case with EA Help center and hopping to get my missing rewards corrected.
Fingers crossed but I'm not holding my breath (as I fear of turning into the same colour as our helpful community manager here….) 👿
To all players who experienced season rewards missing:
I have good news. My missing rewards have been corrected.
It took two attempts as the first response was quite quick (within 30 minutes) but had missed out my 5th profile, I contacted again and now all missing rewards have been corrected.
A big thank you @EA_Blueberry , EA Help center, and especially to Nisha and Rakesh.
- 7 years ago
Congratulations. 5 profiles ?
Three was my limit !
- eieio_313107 years agoHero
I created 10 initially because I thought there were going to be 10 plant levels but later I discovered some plants can go up to 20 so I added 10 more, but all these were done before the restriction set in.
I have a few more offered to me after the restriction, this is when I travel to a different country/continent.
So in all I now have over 25 but only 5 are active. 👿
- EA_Blueberry7 years ago
Community Admin
Glad everything worked out for you! Appreciate you updating the rest of the community here on this too. 🙂
The team is still aware of this happening but if you are having trouble unlocking it, our Support team should be able to look into assisting you with it. 👍
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