During the aquavine tournament, i decided to get as many seeds as possible for aquavine in my mastery profile as it could be a decent plant.
This meant playing the extra 50 arena battles to reach 1,000 crowns to get the 300 seeds.
Unfortunately, i didn't get my 300 seed pinata, so i decided to complain to EA HELP CENTER. (Uk 🇬🇧 region).
I write off a lot of small stuff, but playing 50 arena matches is a lot of time for 300 seeds.
Being well used to submitting complaints to EA HELP, i kept it polite, clear, concise and provided the relevant screenshots.
This was well over a week ago and aside from a few emails, nothing has been done about this.
If i go to the manage cases, the 'awaiting response from player' window is highlighted as EA wants me to 'resume case'.
I have repeatedly tried clicking on both the link and the button, with no effect.
On many different days.
I keep on getting sent to the ask the community.
Which is me. I have been helping out players for over 6 years and i am sick of EA HELP CENTER and it's ignoring basic commonsense issues and incredibly poor customer service.
Hi Dave,
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| | | | | Hello,
Thank you for reaching out to EA help!
My name is Rahul and I will be assisting you today.
I would like to thank you for taking your time to share your concern with us.
I understand that your concern is regarding missing rewards. Please be rest assured we will do our best to help you with your concern.
I request you to please confirm are you missing rewards from offerwall?
I will look forward to your reply and appreciate for your patience and understanding on this matter.
Should you need any further assistance you can reach out to us any time or you can also contact us through our live chat channel https://www.help.ea.com and select the option as live chat.
Thank you for contacting EA Help. Have a great day! | |
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Still need help? You can reach us on help.ea.com .
Rahul J.
EA Help
