ea wont send me code for verify email - HELP
been playing pvz2 on my tablet for a couple days, but every time i try to verify my email to link the account to my phone, it takes my email, SAYS its sending me the 6 digit code, but I never receive...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHi @morglakil,
I'm sorry to hear you're having trouble with your verification emails. Please note that we're unable to make account changes here at AHQ. For further assistance with that, you will need to try contacting EA Help Support once again and ask them to change your email and add a secondary email on the account since you're unable to login and make the account changes yourself.
There's an option to contact chat support while logged out, I will leave the instructions below:
If you're not getting the chat option when trying to contact support, can you please try:
- Go to: https://help.ea.com/en/help-home/
- Select the game you need assistance with or EA App
- Select "I want to update my EA Account information"
- Scroll down the page to find the "Chat with us" option
If the chat doesn't show up, please try doing that while logged out. Once you select the chat option, it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
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