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Please make contact with an EA Game Advisor for assistance.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
Barry,
So far every time I contact EA they tell me to post here since they can not deal with 'bugs' in the system.
It appears that I am 'registered' but the "completed" button is not being checked off !!
- eieio_313107 years agoHero
@lawmfw May I ask have you got more than one profile?
I got one of my profile registered sucessfully but after I change profile, it asked me to register again, I did as it asked but then it returns an error message. Just wondering if this is the same problem as yours?
- 7 years ago
Yes, I do have more than one profile. The 20 Gems would be nice but it would be much nicer to not have to figure out how to get past annoying messages !!
- eieio_313107 years agoHero
Thanks for the reply, so I guess we have experienced similar issues.
I do hope EA is fixing this soon and and not causing further issues next week when the event starts
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