Force Sync Player Data fails
See the screenshot. I already verified my internet connection is fine.
Forum Discussion
This lasted a week for me. It seems self-resolved at the time when new plant of the week starts, which is 5PM Saturday in my time zone.
@rainhaven2050 Did you ever get your gems/coins/stats/progress corrected / updated? /K
Unfortunately no. EA marked my case as "Resolved" and closed it, but it was not resolved at all. I filed another case, but don't have much hope in it.
To be exact, my profile lost most gauntlets, gems and coins, but got 100K more mints (which is useless to me as all power mints are already maxed out), and 5K fuels in Penny's Pursuit (God knows when I'll be able to use all of them). On the other hand, all the plants and their levels are not affected.
@rainhaven2050 wrote:...
... On the other hand, all the plants and their levels are not affected.
This is because by design, plant level can only go up and not down. All the in game currentcies are different, they can be increased or decreased. The risk of playing the game without data sync to the server is that when it sync, there is a chance a wrong set of data is used on refresh (server data vs local data), this is especially true for players using more than one device to play the game.
Currently I am using one device to login and play Arena for now to reduce the risks of data corruption and would suggest others doing the same.
The feature works again today but I now found out I become one of the victim of data corruption.
All 6 of my active profiles are affected, some worse than other.
2 profiles have the Season Reward progress glitched over 10000 so I missed out the chance to earn seeds for the new plant.
3 profiles with the amount of gems reset to 0!
I will check and compare with my backup and compile a list of how bad the damages are and will post the details here to share. 😢
