Force Sync Player Data fails

Well, the new Plant-of-the-Week came and went.  For about an hour (maybe 1-1/4 hours) past 19:00 hrs CDT the sync worked - not every time - could take 2-5 tries but did sync. I was working in the game and only synced 3 of my 7 characters.  Then it stopped working again. Back to the SYNC FAILED screen.  I too had scrambled stats for those 3 characters.  Worse cases were Mint counts went to zero for 2 players when they were 809 and 753.  And on another player the gauntlet count went to 409 from 689. Sadly I didn't have all my mints maxed out (rainhaven=showoff!) so I'll have to start building up again.  I was thinking back a couple-3 years and recalled the last time sync stopped working.  I had lodged a case where I was getting a "RED BOX" (of you can't claim this until sometime in the next 24 hours have pasted) on seeds/coins/gems/etc  in the monthly "Gift of the Day" so often that by the end of the month I would only have collected gifts up to day 8 or maybe 12.  Whatever they did also caused this complete separation of players across all my devices.  It did stop the Red Boxes but make playing a horror.  I complained and apparently others too because after a week or two they undid whatever it was and set it back to normal.  I was then still getting the Red Boxes but eventually figured out the scheme / sequence they want to be able to progress through the month with only an occasional Red Box.  If anyone else would care to complain to the EA gods and try to get this fixed over the whole of PvZ2 I would be extremely happy.  As it is I may have to hang it up for a while 'cause THIS AIN'T FUN NO MORE.