Game Crashes
The app is constantly crashing. I cant complete daily quests or adventure levels and I am on level 28 of the beach world. I have spent countless hours and unlocked several plants with gems. The game ...
Forum Discussion
@t2Noy Thank you for the detailed explanation of the problem you have experienced. Turning off WiFi (and internet data) not only stops the communication link to the server to update the progress but also stops the forced ads. I have had experience of issues with my very old iPhone (5s) and since the 10.x update whenever I get a forced ads the App halted and the only way for me to bring it back to normal operation is to terminate and re-start the App.
My suspicion is on the badly patched ads which might have interfered with the server data update and causes the unexpected crash, EA should have made PopCap to do more play-tests to maintain program integrity before releasing new changes to players.
sooooo... is EA actually DOING anything about this crashing problem? the current update is unstable and making the 3 unplayable for anyone on a samsung, at the very least.
They won't even respond to my help request. Has anyone received a response from then?
I also made a ticket to EA Help. They do respond: 'We have technical issues with helping you and please come back after 24 hours' (see appendix). So I reopened the ticket a couple of times to no avail. But I will keep trying until they come with a fix.
Omg that would be extremely frustrating to keep getting the runaround 😬
I hope they get it figured out soon.
Identity Saving somehow succeeded today, so I can play the game now. It still crashes from time to time though.
I'm using Pixel 6 with the latest Android OS.
