Game keeps crashing after update 9.4.1
Just downloaded and installed the recent update (9.4.1), but now each and every time I start up the game and tap Play, it crashes out while loading into the main screen. Although I am playing on an o...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @niterhk Can you try to go through our Troubleshooting games on iPad and iphone guide to see if we can get past this issue?
@EA_Illium wrote:Hi @niterhk Can you try to go through our Troubleshooting games on iPad and iphone guide to see if we can get past this issue?
The iOS on my device is the most up-to-date version I can get, I've tried everything including uninstalling and reinstalling the game, but still stuck with the same problem. Any better solutions, or will there be a fix available soon?
I’m up to date on my Ipad and in the arena I crash as I win. Very frustrating. I still lose a gauntlet and most of the time it saves my progress on the wins. But the win is not registered. Also on the piñata party it sometimes goes into ground hog day marathon and you win hit your three piñatas and the game then asks you if you want yo retry via 1000 coins or watch a video. This repeats forever and you never win. Serious problems I this game and please most of us know what we are doing. Resetting my iPad. Uninstalling and installing the game. There is code issues not our issues so please don’t come back with some lame excuse. Sorry but I’m very irritated to try and get 300 points when all my wins fail and crash out. It’s like pulling teeth. To me it’s like a sprites thing or out of memory issue. Since you have zero control on IPad to clear cache or anything like that. No settings to pull down video levels. Fix the issue. And I have 9.4.1 pvz2
@magsz0215 There has been many reports on arena crashing due to ice plants (Winter-mint family plants) when destroyed, if you are using ice plants, is it possible for you to try using something else please and see if this temporary workaround solves your arena crashing issue?
I am using ice plants. But that’s what the map calls for. If there is a problem with the ice plants then fix the ice plants. Why have plants that don’t work? But that still don’t explain the ground hog day on the piñata party. You win but you lose. It’s over and over playing. Sometimes it’s good cause you can get lots of seeds and coins. But if the ice plants are causing a problem then fix the issue. Scale back the action if it’s a sprites issue.I got no control over the graphics.
I am having this same problem with the game crashing repeatedly in the arena matches. Losing wins and losing gauntlets. I’m so frustrated. It’s not a memory or update issue.
Try not using ice plants.
Same problem
crash on arena repeated with no explanation,!,,,,,
