Forum Discussion
404494e458cc3f74
1 year agoSeasoned Novice
@eieio_31310
Do you have help option available? Because I don’t see that option in my end. Is there any other way to get help from the Help Center Advisor?
Do you have help option available? Because I don’t see that option in my end. Is there any other way to get help from the Help Center Advisor?
MAGICDAVESHROOM
1 year agoLegend
There should be options for livechat and/or email at EA HELP.
Have you tried the email registration scheme as yo said that you signed up for it.
Tap on the cloud at the bottom left of the loading screen.
Then tap on the register email address button.
Enter the email address that you used to set up the scheme, making sure that there isn't a space after it if you used autofil.
Remove the keypad by tapping the down button.
Tap continue.
Enter the code sent to your email address and you should get your account back.
- 404494e458cc3f741 year agoSeasoned Novice@MAGICDAVESHROOM
I don’t see any option for livechat and or email at my end.
The email registration scheme doesn’t work either. After i tap on the cloud at the bottom left of the loading screen there isn’t a button where i can tap on to register my email. It only shows that i am registered.- 404494e458cc3f741 year agoSeasoned Novice
Here is my screenshot…
- MAGICDAVESHROOM1 year agoLegend
This is what i get.
Obviously i input my email address and the button turns purple.