@Sauronox@LintyDruid5 You won't be able to create and link a second profile without first removing the old one.
@Kn0ck0utt5467 Just to add my 2 pence. If you power up you old iPad Mini, please turn off internet data and WiFi before you open the PVZ2 App, this way, you will have a better chance to recover your deleted profiles just in case the server tries to overwrite your old data upon linking from the initial start up.
Once you are logged in to your old profile (the one which is important to you), then enable the internet data/WiFi and force it to sync with the server, hopefully, this should send your latest data from your device back over to the server thus adding back your old profile and making it valid again.
Good luck..
Edit. adding missing paragraph
Forget to mention that you should be able to check if the data recovering is successful, this is by opening the App on your new device to see if the profiles are back, if it did not, please do not turn off the old device and give up just yet, as there might be other ways the help center advisor can help, even in the worst case, you can still take screenshots of what you have such as plants, coins, gems, gauntlets... etc as support evident to help getting your progress manually added back over to a new account. Let's hope you do not need to resort to this method.
A few weeks ago, I downloaded PvZ 2 because I missed playing the game. I have an account where I had three profiles. One is the main, while others were alt profile. There was also a profile named "User's Dave". I wanted to add a new profile so I could play a new adventure with my newly bought premium plants. So, I deleted the alt profiles and User's dave profile impulsively, only to realize that I couldn't create a new profile after that. I was confused. The worst thing is that the User's Dave profile was actually new! I regret my decision. I was thinking how stupid and reckless I am.
Now, my question is, why would EA remove this feature? What is the reason behind this? I could use an emulator on my laptop, but the experience is painful since my laptop doesn't have the best specs. And, is there any chance EA would bring this feature
back in the future? I, and others, would be very happy if the feature got readded into the game.
Sorry for the long words. I hope this is clear. Thank you.
In my over 3 years of playing the game EA has sometimes removed the add profiles feature then put it back in various updates.
At the moment it has been removed, nobody knows why because EA never explains their decisions.
At one stage if you did a reinstall the game added another profile automatically (it doesn't do it now) and I deleted hundreds.
I currently use 4 and have a couple I managed to generate accidentally, which is possible.
There might be a faint chance of getting your deleted profiles back, if you tap HELP at the bottom of the page and make a missing content report.
Explain your situation and provide your player id number and they might still have them in their backup servers and as they have administrative access they may be able to restore them.
Regrettably their service has been sub par recently, I suspect due to covid (I think they're an indian call center).
Be polite and respectful let us know how you get on.
If you haven't already sign up to EA's email registration scheme and keep a screenshot of your player id safe.
