It's the Facebook SDK crash. (Many apps, including Spotify, are impacted on iOS devices.) Hopefully it will be resolved in a few hours. (You can go into airplane mode and turn off Wifi to get into the app, but functionality will be limited.)
Community ManagerHey @Sheyl121519 can you provide a little more info as to the issue you are seeing?
On what platform is it occurring and are you seeing an error message of any kind?
Darko
I’m using Apple Iphone by the way
Community ManagerHey @Sheyl121519 you can find the troubleshooting steps for your device here: https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Let me know how you get on and if they help.
Darko
Same issue here. Yee haw.
Easy solution, like the person above said, start the app in airplane mode, once you get past the PopCap logo, re-disable airplane mode.
Hi thank you for the help. Now my app is opening but theres a message showing after some download. But I can access it when I just pressed Ok.
I had that patching fail a few days ago, too. I ended up restarting the iPad and then when I went back in, it downloaded the update properly.
