I could not sync PvZ 2 from Bluestacks to Phone (it synced before, but not now)

Hi, I have PvZ 2 account. My brother installed the android emulator app called Bluestacks and I preferred playing there instead on a phone (btw, my phone is half-wrecked [I can't touch some of the screen). I almost completed all of the worlds and I have plants with high level so I really can't lose it. It's still there in the Bluestacks, I won't reset it since it has not saved into the EA cloud (yes, the EA cloud is the problem since it refuses to save my data to their servers because it says I have poor internet connection and I have stable connection). BTW, I can play BATTLEZ so it really has internet connection the EA cloud is really the problem. Please fix the EA Cloud, the Google Play save data does not work, the cloud button does which is where you register your EA account. I want to disconnect my EA account from PvZ 2 but I can't since it has no disconnect button, my plan is to disconnect and then reconnect my EA account but unfortunately, you can't disconnect your EA account (I request disconnect button, please, WITHOUT losing the saved data for CLOUD SYNC purposes). BEFORE, like before July 04-something, 2019... it perfectly syncs from Bluestacks to my android phone but that was before that aforementioned date. Please, fix this. I think it has something to do with the last update which is 500 MB+. Fix this, please. Thank you.