I lost all my profile data after update.

Yesterday, I was asked to download app update before entering to Arena. After the update, “Downloading progress” appeared, but after download was complete, it said something like “Patch Failed”. A new download was started, took a bit longer, this time it was “successful”, but the result was that I lost all my progress and the game started a new, showing tutorial etc.

I tried on my other device but the result was the same.

I tried uninstalling the game and re-registering with my email address, but it offers me to choose from 2 identities - one is empty (0 plants collected), the other one is almost empty (5 plants collected). I had 100+ plants.

Please help. Thank you.