I lost my progress
I lost my account with all levels done and good plants. Please help.
Forum Discussion
@Everglow46 wrote:Hi, how can i get my player ID if i cannot access my account?
This is the incongruity, you need to screenshot or note down your original player ID before your account becomes inaccessible.
I and a few members on this forum have urged EA/PopCap to notify players to screenshot their player ID on the boot up screen for years (as it will help the progress recovery process) but guess what, up until now this still being not seen as an important feature.
Your original player id number is the one associated with your missing account.
As @eieio_31310 says, we have been trying for years to get EA to tell players to save this vital number without success.
A huge chunk of the problems popping up in the official forum are from disappeared accounts, and most players don't realise how vital their player id number is.
Is pvz2 on an old device?
If it is then the game will not have updated yet and your old player id number will still be on it.
You can still use the email registration scheme to restore your old account because it is associated with your old player id number.
i recently ported it over from a old ipad just this year without any issues, i have the game on 3 different devices, and each device automatically updates the game when i launch it, it does not allow me to go into the game screen without updating. I have tried using the email registration scheme from a Youtube video but it does not work, everytime now it starts into a new profile. Also I did manage to get it into a screen with the game prompting me that i have a profile in the game but it was the fresh new game profile.
I am at a loss on what else to do without the player ID, my mother played this game for 10+ years everyday and she's pretty down about the whole thing
The reason i mentioned old devices is that they tend to get switched off and thrown into a drawer when a newer one comes along.
The only thing that i have heard about that stops the email registration scheme working is allowing autofil to fill in your email address because it automatically leaves a blank space after.
You must delete this blank space.
This actually worked and allowed me to go through with it. But it still didn't restore my progress after I registered my email.
@Everglow46 wrote:i recently ported it over from a old ipad just this year without any issues, i have the game on 3 different devices, and each device automatically updates the game when i launch it, it does not allow me to go into the game screen without updating. I have tried using the email registration scheme from a Youtube video but it does not work, everytime now it starts into a new profile. Also I did manage to get it into a screen with the game prompting me that i have a profile in the game but it was the fresh new game profile.
I am at a loss on what else to do without the player ID, my mother played this game for 10+ years everyday and she's pretty down about the whole thing
@Everglow46 Do you still have any iOS device with the game running earlier version? If so, you can get your (original) player ID from the Apple's iOS Settings menu (see image below). There is no need to start up the PVZ2 App.
Alternatively, if you have back up with iTunes, you might be able to restore your old ID to your device but please disable internet data and WiFi to check the PVZ2 App.
I have an old iOS device with the game on an earlier version, but for some reason the player ID is the same as the one currently running the latest version with the fresh profile. Perhaps it is due to them using the same AppleID?
I think i might have to look for my old back up with iTunes, i have it somewhere, hopefully the back up method works
