I lost my progress
I lost my account with all levels done and good plants. Please help.
Forum Discussion
i recently ported it over from a old ipad just this year without any issues, i have the game on 3 different devices, and each device automatically updates the game when i launch it, it does not allow me to go into the game screen without updating. I have tried using the email registration scheme from a Youtube video but it does not work, everytime now it starts into a new profile. Also I did manage to get it into a screen with the game prompting me that i have a profile in the game but it was the fresh new game profile.
I am at a loss on what else to do without the player ID, my mother played this game for 10+ years everyday and she's pretty down about the whole thing
The reason i mentioned old devices is that they tend to get switched off and thrown into a drawer when a newer one comes along.
The only thing that i have heard about that stops the email registration scheme working is allowing autofil to fill in your email address because it automatically leaves a blank space after.
You must delete this blank space.
This actually worked and allowed me to go through with it. But it still didn't restore my progress after I registered my email.
The thing is, you need to have registered your email address with EA before losing your account as this method, while it is quick and easy, will restore what is currently on EA's servers.
Your missing account is backed up somewhere in EA's system, but if it has been replaced by a new one, you will need to get the player id number that is associated with that account.
Unfortunately, when a new account replaces your old one, it automatically issues you with a different player id number.
Which is why it is so important that players keep a record of it somewhere safe.
Congratulations on getting your account back.
