Forum Discussion
Anonymous
8 years agoI have an Google play account linked in my Tablet that I had my pvz2 account and played on it. I also had an account in the game (linked to the Google play account) called "thomate"
EA_Darko
Community Manager
8 years ago@ThomatedezZ Are you sure you are logged in with the correct account?
- Anonymous8 years agoYes, Im logged in the same account I had the game. I tryed to install it in another tablet (putting the same google play account I had in my old tablet), and the same issue happened: all my achivments were there, but my user wasn't there and my progress neither.
- EA_Darko8 years ago
Community Manager
@ThomatedezZ Are you sure that you have not saved over your old account with a new one?
- Anonymous8 years ago
Hello,
today I have the same problem. Yesterday I played as usually and today my account/user is gone. All my achievements are still available, cause I had my account lynced with my google account (I have only 1 account). I wasnt doing anything on my phone, no update or anything at all with the game.
Hope you can help.
- 3 years ago@EA_Darko please restore my lost account, because I have linked my account with google gmail account🙏🥺
- eieio_313103 years agoHero
I think I have answered your question on the other post.
To get help, you need to click the Help Center link at the bottom of this page and open a 'Missing Content' case. An advisor should be able to assist you further from there.
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