I lost my account progress, at first my phone suddenly shutted off and then I opened it again, but it got logged out, and I tried to relogin but it can't revive my data, so I uninstall and reinstall it but when I tried to relogin it didn't save my old progress.
Nevermind, I've just got my progress back by contacting EA help
EA Staff (Retired)Nevermind, I've just got my progress back by contacting EA help
EA Staff (Retired)how do i get my progress
I was playing pvz 2 on my phone.I just beat a level and while it was loading to the next level i dropped my phone and the battery came out. so i put the battery back in and turned back on my phone and i started back up pvz while it app was loading i went to get a drink and i come back and see the tutorial level. i exit out of the level to the main menu and i don't see my profile. just the crazy Dave one.so i deleted the game and reinstalled it. i then go to the cloud(the one on the bottom left the the main menu) and registered my account again so i can get back my data. however when i did that it showed 2 save data that weren't mine.. i clicked on one and i was at the beginning of the game on it. any help would be appreciated
@25isuays2hh6 wrote:...
...i then go to the cloud(the one on the bottom left the the main menu) and registered my account again so i can get back my data. however when i did that it showed 2 save data that weren't mine.. i clicked on one and i was at the beginning of the game on it. any help would be appreciated
I fear this night not be good news for you as when you are given an option to select a 'Saved Data', if you have selected one by clicking on it then from that point on the new game save data is associated with your email, what this means is the old game save data which associated with your email is overwritten and updated.
You last hope now is to contact the EA HELP CENTER by clicking at the link on the bottom of this page, provide your player ID to the help advisor and see if he/she can locate a copy of your backup data and restore your account from there, be patient as this task will be very time consuming and frankly the chance of success is quite low.
Good luck.
By contacting EA help.
Try clicking the Help Center link at the bottom of this page.
I cant login in my account but I have it saved in my google play also the register botton isnt apearing
