Forum Discussion

y7u2ttxhy5fw's avatar
y7u2ttxhy5fw
4 years ago
Solved

I lost my pvz2 progress

I lost my account progress, at first my phone suddenly shutted off and then I opened it again, but it got logged out, and I tried to relogin but it can't revive my data, so I uninstall and reinstall it but when I tried to relogin it didn't save my old progress.

  • y7u2ttxhy5fw's avatar
    y7u2ttxhy5fw
    4 years ago

    Nevermind, I've just got my progress back by contacting EA help

98 Replies

Show More
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @LennieHDE glad to hear! I'll leave the post up for others to see in case they run into a similar issue as well.
  • 2001Swampert's avatar
    2001Swampert
    4 years ago
    I have recently installed plant vs zombies 2 again because i wanna play the game again. Unfortunately when i tried to sync in with the game to get my old data back there was no data restored but  a new one was formed. 
    I tried different email because it might be connected to that but it didn't. Not sure but i guess its because of new updates because last time i did install and login to plant vs zombies again and again and data was safely restore. So is there any solution to that and can i get my data back or i have play with the new data? I have the old id of the old profile maybe that will help. The upper green background one is my old main account. 
  • eieio_31310's avatar
    eieio_31310
    Hero
    4 years ago

    @2001Swampert   It is not wise to post your player ID on the open forum, I suggest remove the image and contact EA Help Center directly by clicking the link at the bottom of this page.

  • sarting's avatar
    sarting
    4 years ago

    Can i get progres back please i have alote levels and plants in this acc

  • Lambsy65's avatar
    Lambsy65
    Seasoned Ace
    4 years ago
    @sarting Press the spanner in the game and then go to the help section and fill out the form.you will also need your player I D which you will find in download preferences , it’s the only way to get back your progress. It creates a case for you and EA will reply to you via email
  • bqv0jtgdnij5's avatar
    bqv0jtgdnij5
    4 years ago

    So I was playing PvZ 2 and then all sudden my phone just turned off so I turned it on and my progress was gone.

  • Lambsy65's avatar
    Lambsy65
    Seasoned Ace
    4 years ago

    Press the spanner in the game and then go to the help section and fill out the form.you will also need your player I D which you will find in download preferences , it’s the only way to get back your progress. It creates a case for you and EA will reply to you via email

About Plants vs. Zombies™ 2

Discuss your experience with Plants vs Zombies 2 on our community forum.5,562 PostsLatest Activity: 2 hours ago