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10 Replies

  • I had the same issue - see previous post. I tried to copy the link from my previous post but since I shared it already it won’t let me paste it and it says I have to wait 3600 seconds before I can paste it again. So go to YouTube and search how to recover account in 2024 plants vs. zombies 2.  It’s about a  nine minute video tutorial and you have to follow it closely. 

  • eieio_31310's avatar
    eieio_31310
    Hero
    8 months ago

    Thank you for the confirmation and sharing the good news.  I am sure this will help other players experiencing tha same problem.

  • ZozZo13FD's avatar
    ZozZo13FD
    7 months ago

    Nothing here. I don’t even have a bar with a nick on it, eg with the name of an account. But I have all the buttons. When I tried to register it just popped out that I am registerd and that’s it. Nothing changed, no name, no account bar, nothing.

  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    7 months ago

    @ZozZo13FD 

    If you signed up for EA's email registration scheme then you can get a unique code sent to your email address to restore your account from the backup servers.

    This takes about 5 minutes. 

    If you  have your player id number, you can contact EA HELP CENTER by tapping on help center at the bottom of this page.

    Please note that EA can't/ won't restore an account without your player id number so please screenshot it and keep it safe.

    If you have a new profile and can't get EA to recover your old one from the backup servers, they will add plants to your new startup account if you have proof of purchase from your purchase history.

    Hope this helps.

  • ZozZo13FD's avatar
    ZozZo13FD
    7 months ago

    @MAGICDAVESHROOM wrote:

    @ZozZo13FD 

    If you signed up for EA's email registration scheme then you can get a unique code sent to your email address to restore your account from the backup servers.

    This takes about 5 minutes. 

    If you  have your player id number, you can contact EA HELP CENTER by tapping on help center at the bottom of this page.

    Please note that EA can't/ won't restore an account without your player id number so please screenshot it and keep it safe.

    If you have a new profile and can't get EA to recover your old one from the backup servers, they will add plants to your new startup account if you have proof of purchase from your purchase history.

    Hope this helps.


    Thanks. But does registering with my email means that I signed up with EA’s registration scheme? And if so, how do I obtain the mentioned code? Thanks in advance. I am sorry if this is a daft question.

    I do have my ID, I think I sceenshoted it like about thousand times. That would be my next step after the code.

  • Keahilani's avatar
    Keahilani
    7 months ago

    My account randomly gets reset and the linked method has never worked for restoring my account myself.  The email system never restores. I'm always left with the same reset account with my old player id.  I've always had to contact support and wait days for them to get around to restoring the account.

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