Forum Discussion

ty_on_cola's avatar
3 years ago

July calendar and Summer Nights not collectable

Had the same issue with the June Calendar for a while but it eventually fixed. The July calendar is now broken and the Summer Nights event calendar is broken as well. The Champions Season calendar is working for me still. Pwease fix it Mr. Devs pwetty pwease.

Phone Model: Galaxy Note 8

Android Version: 9

Running latest update: 10.6.2

20 Replies

  • r10ksmawban0's avatar
    r10ksmawban0
    Rising Veteran
    3 years ago
    @SS_Sharkz Join the MCR (missing calendar rewards)! It's FREE! Thousands have joined to complain to EA all to no avail!! But at least club members can complain & commiserate with all the other players. You can also TRY, i say again, TRY, to go to help center & put a claim for missing rewards. Unfortunately the MCR cannot do this for you. Some type of union thing i think. They also might be on strike since getting any type of response is impossible. Any way, good luck with your claim, you are going to need it . Remember the MCR is free. Tell all your friends, it just might help. So 😔.
  • ty_on_cola's avatar
    ty_on_cola
    3 years ago

    Glad I'm still not the only one, hopefully this topic will become more popular and the devs will have to figure out how to fix it. All the awards add up and you end up missing out on alot.

  • RexxHavok's avatar
    RexxHavok
    3 years ago

    I think I have solved my problem,  I uninstalled, and not look back.  Thanks for nothing EA!

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi everyone, I merged messages together regarding this issue.

    Teams are aware of this bug and are currently investigating. Apologies for the inconvenience!
  • Same problem Since the first Day.of july... .. June. The same I lost all the month.

    Device Type and model : Huawei p30- Android 

    Date. The issue first started: july 1 2023

    V. Pvz2: 10.6.2

    ID user: DB914AE9-C837-413F-84E7-6CA2916E02C5

    Are you getting an error message : I Can't collect July reward, the month gift, Summer night, champion season... 

  • Please do not mark this thread as "solved" until the issue is actually solved. I suspect that was one of the things contributing to the slow response in June for the same issue.

  • Still not working.........
    5433A6A3-0E4E-4D98-81FC-C3F3C09FE58C

  • Sadly, I am having the same issue with the game and it’s December, I didn’t even get to collect my day 30 rewards for November. And I’m already 2 days behind in December, I’ve circled where I should be, I contact support and they keep sending me all this troubleshooting stuff for my side but it’s not me that’s the problem. 🤷‍♀️

  • r10ksmawban0's avatar
    r10ksmawban0
    Rising Veteran
    2 years ago
    @NialaDevi Noticed you received a wrapped gift on Day 3. Hope it was something that you always wanted! Didn't even see that come up. My Feastivus calendar, when claimed, just clicks right on over to December's calendar which also just clicks right out so no seeds, gems, fuel or coins. Seems EA is having a problem which a few players have noticed. Please fill out a Bug Report but do not add your ID #.

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