Forum Discussion

8521q1umtb9tb's avatar
6 years ago
Solved

Lost all my pvz progress

I had to delete and redownload the app because it was causing some problems with my phone, and now all my progress is lost and I dont have my paid plants, gem plants, or seedium plants.

12 Replies

  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    4 years ago

    @CrazyIntohim 

    Did you sign up for EA's email registration scheme, if you did it's quick and easy to get a unique code sent to your email address.

    If you didn't then do you have your player id number (the ORIGINAL one that is associated with your account)?

    If you do then tap HELP at the bottom of the page and follow the prompts to make a missing content report and hopefully they can restore your account from their backups.

  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    Legend
    4 years ago

    @crash1742 

    ayudaría si usaras inglés en este foro en inglés. Si no puede hablar inglés, use el traductor de Google como lo estoy haciendo.

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